![]() I've done the right thing, new computer, paid for software and now I've lost 10ĭays doing useless searching. ![]() I would never have left xp, except the rug was pulled from beneath me. I own my small business and I am BEYOND DESPERATE to be able to use my computer and printer. I have, therefore, not called support regarding this printer, because I'm learning that I know more than they. Check and update all PC drivers for Windows 11, 10, 8. So far this week, I have spent 13 hours on a variety of windows 10/office 365 issues with tech support, of that, 1 hour was fruitful. Download Generic USB Hub Windows driver for generic-usb-hub, that can help resolve USB issues. I know I have suffered myriad mysterious problems and errors ever since I installed Windows 10 on this computer that I personally built, I am fully convinced that Windows 10 is not working fine.īrother tech support tells me it is "something in the windows 10 registry.'' As I know the USB ports on my new computer work just fine, as I know the printer works just fine, as I've worked on this today for 13 straight hours, to no avail. Brother says it is supported.Īs with Jan Stovicek, above, my printer is detected as a generic USB hub. Brand new computer, ASROCK MB, Windows 10 Pro, Office 365, Intel i5-6500, Brother MFC-8500 (works flawlessly on XP, of course) - brand new USB cable.
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